Polo Loyalty Club T’s and C’s

Terms and Conditions – Polo Loyalty Club

  1. The Polo Club is organised by Polo Distribution (Pty) Ltd (‘Polo’).
  2. By joining the Polo Club, you agree to these terms and conditions.
  3. You have to be over 18 years of age to join the Polo Club.
  4. The Polo Club is not open to anyone associated with or affiliated to Polo.
  5. To join the Polo Club, you must provide your personal information including your birth date, physical address, email address and mobile phone number.
  6. You can cancel your membership and unsubscribe at any time by notifying Polo.
  7. You will be issued with a Polo Club card on joining. Only one Polo Club card will be issued per member.
  8. Only the person to whom the Polo Club card is issued may participate in or redeem any of the promotions or offers. The Polo Club card must be presented at the time of purchase, together with proof of identity, if requested, to participate in or redeem any promotion or offer.
  9. The Polo Club card is valid for purchases at participating Polo Retail stores.
  10. Offers to Polo Club members may be subject to terms and conditions specific to the offer.
  11. Polo Club members are entitled to the following benefits:
    1. 15% discount on an immediate purchase of any Polo product on joining the Polo Club.
    2. 10% discount on all purchases of Polo product over R1500.00.
  12. Polo Club discounts apply to regular price merchandise only.
  13. Polo Club discounts cannot be used in conjunction with any other discounts or special offers.
  14. Refunds for purchases will be done at the invoice value, less the discount afforded at the time of purchase, and are subject to Polo’s returns policy.
  15. No responsibility is accepted for applications that are delayed, misdirected or incomplete or incorrect, or for failures due to malfunctions in communication services or for any other reason caused by events beyond the control of Polo, which may cause the application to be disrupted or corrupted. Proof of sending does not constitute proof of actual receipt by Polo.
  16. Misuse of the Polo Club card constitutes fraud.
  17. Personal information submitted will only be used for purposes related to the Polo Club and for a marketing, promotional or commercial nature with an opt out option. Polo may compile profiles for statistical purposes, to conduct market research and to use such profiles in the course of its business.  You consent to all such use.  It is your responsibility to ensure that any data provided is up to date and accurate. Polo undertakes to provide your personal information to a third party only if:
    1. such third party is an associated company in the same group of companies;
    2. such third party is a service provider that provides services to Polo, including but not limited to financial services, consulting, advertising and marketing services and technical support;
    3. such third party is an intellectual property rights holder, supervisory authority, tax authority, police and/or other regulatory authority required or entitled to carry out certain legal obligations;
    4. such third party is a company with whom Polo intends merging;
    5. Polo has been given your express consent to share such information; or
    6. Polo is by law allowed to disclose such personal information to a third party.
  18. You should notify Polo immediately your Polo Club card is lost or stolen.  Polo will not be liable for any form of compensation should the card be lost or stolen.  You may be liable for the cost of issuing a replacement card.
  19. In the event of a dispute regarding any aspect of membership of the Polo Club and/or these terms and conditions, Polo’s decision will be binding and final and no correspondence will be entered into.
  20. Polo reserves the right to withdraw or suspend the Polo Club and/or any related promotions or offers at any time if events or circumstances occur outside its control which makes this necessary.  You will have no recourse whatsoever against Polo and its retailers in this event.
  21. Polo shall not be liable for and you hereby indemnify and hold Polo harmless against any claim, liability, damages (whether direct or indirect), cost, expense or penalty suffered or incurred by any person as a result of participating in the Polo Club.
  22. These terms and conditions are subject to change by Polo.